10 Coaches I’d Love to Interview & Why

Atypical Questions I’d Ask

Leaders

I’m drawn to business and sports leaders. Little whets my analytical mind and awakens my curiosity more than observing and studying someone with fantastic leadership skills. Too often in sporting events I find myself observing a coach’s sideline behavior and post-game interview more than the actual game. In business, I read and observe how leaders structure and reward teams, or don’t, and how this affects the organization’s bottom line.

Rarely is it a leader’s aptitude that shines. It’s not the plays or the posturing or the buyouts. Instead, it’s their ability to understand and capitalize on group dynamics. The way they motivate, inspire and teach. It shows in sideline body language, player and employee appreciation, and always in results.

In sport, the team coach is the most heavily weighted variable I use to pick March Madness and Super Bowl teams. And, my longitudinal results with this approach-well, pretty darn good.

Coaches today, for me, are sort of the military generals of years past.

Thankfully our country hasn’t been in a position lately to rely heavily on historically great generals like Eisenhower and Schwarzkopf, and even George Washington.

Instead, we turn, rightly or wrongly, to leaders in business and sport for examples of leadership.

Public Figures

Like generals of year’s past, today’s coaches are often elevated to public figure status. I’m much too old to view any coach as a role model. Instead, I simply enjoy observing and studying the sport and X’s and O’s of their coaching positions. I readily admit; however, I often have unschooled opinions on both of these though I try hard to leave the analysis and critique of play calls and player choices to those with more esteemed credentials.

My Why

I despise having to justify my interest and intentions. But, through the years I have had to. I’ve even been called a lesbian by some ignorant observers as I engaged in basketball, football, tennis and soccer with our young, athletically talented son.

What my Mother’s Days have looked like for many years. Wouldn’t change a thing!

What is wrong with a woman having a keen interest in athletics and sport leaders?

To be clear, the attraction and observation of coaches has nothing to do with a coach’s physical appearance or the appeal of their public personas or bank accounts. I assume each has established relationships that I want nothing to do with. I’ve been married to the same great man for over 25 years.

Truth. My interest in studying coaches and deeply desiring to meet and chat with them is purely as a student of coaching and leadership. I want to soak up their wisdom and apply it to my living.

Here’s my list of coaches who’d I’ve give almost anything to sit down with and learn from. They are in no particular order.  I’ve never met any of them. I’ve only observed and listened to them through my television.

For all I know they collectively, or individually, may be ego maniacs and/or jerks. Somehow, I seriously doubt it. I generally have great radar for character.

I present a brief bio on each coach and a sample of questions I’d ask that they’ve likely never answered before.

If you are a coach reading this and are willing to chat, contact me. I’m ready to listen!

Chris Klieman

I have justifiable reasons to both love and loathe Coach Klieman.

LOVE: I’m a North Dakota native. Klieman coached Fargo’s NDSU Bison from 2011-2018. He was named head coach in 2014 when Coach Bohl left after 10 years (2003-2013) to coach at Wyoming.

NDSU is a storied football program. Kleiman led NDSU to the 2018 Division I FSC Championship-his fourth national championship in five seasons with NDSU.

NDSU fans had total faith in this coach. Well before the playoffs began, many, including family members, booked Frisco, Texas hotel rooms early in the season. They stocked their vehicles and campers and joyfully prepared for the journey south, letting everyone on the route know they were part of the “Thundering Herd.”

Kleiman exudes confidence and produces winning teams.

He left NDSU in 2019 for the Kansas State head coaching job made vacant with the retirement of long-term coach, Bill Snyder.

LOATHE: I’m also a dual Iowa State University graduate. Our schools now compete against one another in the Big 12 Conference. Thankfully, Iowa State has been reformed under Coach Matt Campbell. However, I don’t take recent Cyclone victories over the Wildcats lightly knowing Kleiman’s history. I sit on the edge of my seat until the final whistle blows and I can celebrate a Cyclone win!

When ISU isn’t playing Kansas State, I cheer him on. He deserves greatness. He’s put in his time and he gave North Dakotans much to celebrate.

Coach: You are the son of a Hall of Fame official and and Iowa catholic high school football and golf coach. Seems like your father had an immense impact on your life choices. What’s the one thing your mother did in your childhood that’s had the greatest impact on your professional life? Have you introduced the beloved North Dakota Knoephla soup to your players at a team dinner yet?

Ron Rivera


Photo by: Alex Brandon/AP

The Carolina Panthers were the team many Charleston, South Carolina residents, including us, cheered for in the absence of our own professional football team. When I started paying attention to the Panthers, John Fox, the team’s third and longest-tenured coach was at the helm. (2002-2010)

Rivera was named head coach in 2011. He remained with the Panthers until 2019. Twelve games into the season he was fired when relatively new owner, David Tepper, wanted a culture change.

In January 2020, Coach Rivera was chosen to lead the Washington Football Team (formerly Washington Redskins)-another team I followed while living in the D.C. metropolitan area.

I literally knew nothing of this man’s background. I’d never heard his name or even knew if he was a former player (He was. He played for the Chicago Bears and was a linebacker on the 1985 team many say was the greatest defense in NFL history.), yet was drawn to his quiet on-screen sideline demeanor while both winning and losing.

I hypothesized he was volcanically competitive and deeply intense in the right setting-the practice field and playing field.

Now relocated to Omaha, Nebraska, we seldom saw teams coached by Rivera. However, whenever I did, my curiosity of “what makes the man” only intensified. My desire to have a face-to-face chat with him only deepened in the fall of 2020.

Riverboat, as he is affectionately known, was diagnosed with squamous cell carcinoma in a lymph node in August 2020. Five months later he announced he’d “kicked cancer’s ass.” No one ever doubted this’d be the outcome. All celebrated with the man admired for his strength and resilience by legions of fans, including me.

Coach: You win on the field. You win in life. What’s the one characteristic within you that makes you an overall winner? Name the one coach still coaching in the NFL you admire most and explain why. Do you see similarities between your coaching style and Andy Reid’s style? If so, how? If not, why not? What’s the hardest decision you’ve ever had to make regarding a player?

Greg McDermott

Coach McDermott and I have similar journeys-well, at least in terms of locations where we’ve lived and worked.

He was raised in rural Cascade, Iowa and held two coaching jobs in North Dakota. One as an Assistant Coach at the University of North Dakota (1989-1994) and Head Coach for the NDSU Bison from 2000-2001. He coached at my alma mater, Iowa State University, from 2006-2010 and he’s been coaching at Omaha’s Creighton University since then. He’s the current Big East Coach of the Year. Proudly, he coached his son, Doug, at Creighton before Doug joined the NBA (currently with the Indiana Pacers).

I have to support an Iowan who rises to the top of his profession, always. In some ways, Coach McDermott reminds me of the great former professional basketball player and coach, Phil Jackson, from my home state of North Dakota.

I suspect the caring nature exuded through my television screen is likely the same when all the cameras are off. I also suspect McDermott has a tell-it-like-it-is approach while holding his players and staff accountable. It’s just the Midwestern way…and it’s working for Coach McDermott.

Coach: What is the one thing you consistently pray for unrelated to basketball? Identify three things from your youth that contribute to your success, as you define it, today. What elements make a great basketball player a great coach? Complete this sentence. The one player I wish I would’ve spent more off-the-court time with is, and why.

Raul Mendoza

Photo Credit: The Arizona Republic

I was unfamiliar with revered Coach Mendoza until recently binging Netflix’s Basketball or Nothing. The series, which was released in August of 2019, follows the 2018 basketball team at Chinle High School located in Arizona’s Navajo Nation.

Mendoza, a certified high school counselor, has coached Native American teams for more than 30 years. He has been honored as a two-time Arizona Coaches Coach of the Year and the 2011 Arizona Republic Small Schools Coach of the Year.

Watching the series, one can readily see Coach Mendoza’s mission is far greater than winning basketball games, though he possesses intensity and an obvious will to win. He’s charged with developing and leading talented young men, who along with their families, face real hardships.

His players call him “old school” but his love for the game and for his players is ever-present.

One theme that comes through loud and clear is that Mendoza believes “offense sells tickets and defense wins games.”

Do yourself a favor and watch this Netflix award-winning series. It was recently named the 2021 Non-Fiction Sports Documentary Winner at the Realscreen Awards.

Doing so may put the life obstacles you believe you need to overcome in perspective.

Coach:  You’ve obviously witnessed tremendous changes in youth during your nearly four decades of coaching. What is the one thing that has remained consistent in these young men you’ve had the privilege of coaching? At the end of each season, how do you measure success? Finally, when a banner for you is hung in the high school, what sentence do you want inscribed under your name?

Becky Hammon

Coach Hammon was hired by the NBA’s San Antonio Spurs as a full-time assistant coach in August of 2014 when we were South Dakota residents. It was a big deal to the citizens of South Dakota and to women athletes everywhere. Why? Hammon is a Rapid City, South Dakota native. She played collegiately for Colorado State Rams (1995-1999) and then for the San Antonio Stars and New York Liberty of the Women’s Basketball Association (WNBA). Hammon was also a six-time All-Star in the WNBA in her 16 seasons with these teams.

She represented the Russian national team as a naturalized Russian citizen in the 2008 and 2012 Olympics before becoming the first full-time female assistant coach in any of the four major professional sports in North America.

On December 30, 2020 Hammon became the first female acting head coach in NBA history when head coach Gregg Popovich was ejected during a game against the Los Angeles Lakers.

Many see her as a pioneer. Hammon sees herself as a coach of basketball players. Coach Hammon is highly qualified. She has the skills, the aptitude and the experience to lead a team on her own, one day soon. Fingers crossed.

Coach: I know you’d like to lessen the references to trail-blazer and pioneer; however, since you were the first, and there’s still few women on NBA coaching staffs throughout the league, what three things must female coaches, who aspire to lead an NBA team, do now to achieve this goal? Also, what one person do you credit most with your career success, and why? Identify three personality traits within yourself that are uniquely South Dakotan.

Robert (Bob) Huggins

Photo Credit: ESPN

What is not to love about a guy nicknamed “Huggy Bear?” Every time I watch Coach Huggins frantically pace the sidelines, exclaiming his silent thoughts with grand hand gestures and then plopping his rear end on a wooden sideline stool, I smile. He just makes me happy. That is unless his Mountaineers are beating my Iowa State Cyclones. We are Big 12 Conference foes.

He’s been coaching his alma mater (1977) since 2007 and is under contract to continue coaching there until 2027, when he’ll be 74. Huggins coached in multiple locations including Kansas State (2006-07) and for 16 years in Cincinnati-where I first started watching this guy as the leader of the Bearcats.

Wherever he’s been, Huggins has achieved success as a recruiter, game strategist and program builder. His teams regularly play in the NCAA March Madness tournament. The Mountaineers, in fact, were in the 2010 NCAA Final Four. He’s rightfully the proud collegiate coach of multiple NBA players, including Jevon Carter-point guard currently with the Phoenix Suns.

Coach: Do you ever fear falling off that wooden sideline stool much like Georgia State’s Ron Hunter did during the 2015 NCAA tournament? Does that stool travel with the team, or does each location provide a stool for you? When you’re recruiting young men to your program what is the only guarantee you can offer them and their parents? What is something unique to your program that you’d like to see implemented throughout NCAA basketball? May I hug you?

Ryan Day

Photo Credit: WKBN

I have family living in Columbus, Ohio who are understandably rabid Buckeye fans. Occasionally I make the time to watch their teams in support of them, but not always, especially if we’re competing. For instance, my ISU Cyclones faced the Buckeyes in the first round of the 2019 NCAA March Madness tournament. We had a wager on the game, which the Cyclones were expected to win. They didn’t. We lost 62-59.

 A box of Nebraska made products was promptly, but begrudgingly, mailed to their Ohio home. Graceful winners, they mailed me buckeye chocolates as a consolation prize. The chocolates were fantastic. The loss still stung.

Ever since I’ve been paying more attention to their teams and coaches. One Buckeye coach who continually impresses me is head football coach, Ryan Day. He was named acting football coach in August 2018, winning all three games during his tenure, and then was named head coach in 2019, succeeding Coach Urban Meyer.

Like most coaches, his resume spans multiple positions, teams and locations. For example, Day coached quarterbacks for the Eagles in 2015 and the 49ers in 2016.

Day hails from Manchester, New Hampshire and played quarterback and linebacker for the University of New Hampshire after being named the state’s High School Gatorade Player of the Year.

He was awarded the 2019 Big Ten Coach of the Year. In 2020, the Buckeyes had an enviable 6-0 perfect regular season (We live in Omaha, Nebraska. The Nebraska Huskers play OSU in the Big 10.). Day’s Buckeyes went on to beat my beloved Clemson Tigers (We lived in SC for 20 years.) in the 2021 Sugar Bowl but lost in the National Championship game to Alabama 55-24. Despite these losses, that I could take somewhat personally, I have uber respect for Day.

I have no doubt Coach Day will have his team positioned to repeat success, time and time again.

Coach: Are you the most popular man hailing from New Hampshire, or do Adam Sandler and Seth Meyers still trump you? Which is most important for a great quarterback-skill or attitude, and why? I’m specifically asking as a North Dakotan following Carson Wentz’s volatile career. Buckeye fans are historically loyal and loud. What’s the craziest thing you’ve received from a Buckeye fan?

Luigi “Geno” Auriemma

Photo Credit: Jersey Man Magazine

Anyone who follows collegiate sports, particularly basketball, has heard of Coach Geno. The man is a legend in women’s basketball. He’s been the head coach of the University of Connecticut Huskies since 1985. Yes, nearly 40 years!

He’s led the Huskies to 11 NCAA Division I national championships, the most in women’s college basketball history. He’s also coached the United States women’s national basketball team earning gold medals at the 2012 and 2016 Summer Olympics.

The coach and the man Auriemma are today likely spawned from his early days. He emigrated in 1961 with his family from Italy to Norristown, Pennsylvania when he was only seven years old. He played varsity high school basketball for one of the most significant influencers in his life-Buddy Gardler. Today, Coach Geno admits he’s modeled his coaching style after his mentor. Both are considered old school and believed in toughness and grit. “Know the rules and follow them.”

This approach has served him well as he holds the record for the best winning percentage in the history of the sport: 955-134. He’s also an eight-time AP College Basketball Coach of the Year, seven-time Naismith Coach of the Year, six-time WBCA National Coach of the Year, 10-time Big East Coach of the Year and three-time American Athletic Conference Coach of the Year.

He’s coached some outstanding basketball players, including Diana Taurasi, Maya Moore, Breanna Stewart, Renee Montgomery and Tina Charles who each went on to play in the WNBA.

In addition to coaching, enterprising Coach Geno owns several Connecticut restaurants. 

Coach: Will you take me on in a game of Horse or a free throw shooting challenge? Even at my age I’m still fond of doing both. A competitive spirit never dies, right? What would be the biggest shift you’d have to make in your coaching style, if tomorrow you decided to coach a men’s team? What do you see yourself doing on a daily basis after you retire from coaching? Is that day eminent? If you could wave a magic wand and place the next coach into your seat, who would it be, and why? What’s your favorite entrée of any on the menus at your restaurants, and why?

Andy Reid

Photo Credit: NBC 10 Philadelphia

If there ever was a coach for me who projects lovability and a need to be loved, it’s Andy Reid. In fact, he may require that now more than ever with the recent pre-Super Bowl accident in Kansas City where his son, Britt Reid, outside linebackers coach, was involved in a three-car crash injuring two children.

Coach Reid has experienced loss in his life. Yet, he paces the sidelines with an enviable calmness and confidence that must only come from decades of experience and deep faith.

He and his wife, Tammy, practicing Mormons, have five children. Part of what makes Coach Reid so appealing is that he doesn’t pretend to be something other than he is. Nor does he try to cover up his family’s struggles. He’s non-judgmental.

Two of his sons have fought drug and alcohol addiction. Garrett, his oldest son, died from an accidental heroin overdose in 2012. He’d also served time in prison for various crimes. Britt has also been arrested for drug possession and firearms charges. He was sentenced to eight to 23 months in prison and five years’ probation.

Prior to coaching the Kansas City Chiefs, Reid, one of the NFL’s winningest coaches, was the head coach for the Philadelphia Eagles from 1999 to 2012. What he was unable to achieve there, he did with the Chiefs-a Super Bowl win in 2020-the first in 50 years for the Chief’s, and his first as a head coach.

He’s known as a trainer of coaches. Eleven of his assistants have become head coaches and two have won the Super Bowl. Most will cite Reid’s intelligence, discipline and attention to detail for his success. Throughout the league, he’s known for giving second chances, having an even-keeled vision for the game and being somewhat of a teddy bear gentleman who treats others like he’d like to be treated.

Kansas City is the nearest city with an NFL team to Omaha, where we live today. Until Coach Reid joined the team, I didn’t bother to pay attention. One game in, I was hooked, not so much on the team, but the coach. Of course, it helps that he has a superstar quarterback Patrick Mahomes, but Reid’s legacy drew me in and keeps me watching and cheering for the Chiefs.

I know I’m not the only fan wondering what Coach is thinking as tight camera shots focus on his half smile and half wink. I never doubt his strong outward presence has an inner softness.

He’s beloved, winning or not.

Coach: What is the most valuable lesson you want all coaches to glean from Bill Walsh’s Finding the Winning Edge book-a favorite of yours? If you got one do-over in life what would you do-over, and why? Do you have any plans to shave your mustache anytime soon? If you could choose only one assistant coach from the legions of many you’ve worked with over time to be on a deserted island with, whom would it be, and why? How do art and science merge in your play calling? What is your all-time favorite bedtime story to read to your grandchildren, and why?

Eric Spoelstra

Photo Credit: The Maui News

We lived in Sioux Falls, South Dakota for a few years after leaving South Carolina. Imagine our delight in discovering the Miami Heat had a developmental team there-the Skyforce. We enjoyed attending many games during G League seasons as South Dakota residents. 

It was during our Sioux Falls tenure that our sports-obsessed son relentlessly urged me to start paying attention to the Miami Heat coach, Eric Spoelstra. I did, and I’m thankful for the nudge. I’ve been studying him ever since.

A lot of attention is given to Coach Spoelstra’s ethnic background: The first Asian-American head coach in the history of the four major North American sports leagues, thus the first Asian-American head coach to win an NBA Championship. 

While his ethnicity is notable, Spoelstra’s winning methods, player development technique, work ethic and record are remarkable. The Miami Heat made four consecutive NBA final appearances under his leadership (2011-2014), winning the championship in 2012 and 2013. He also took his team to the NBA Finals in 2020. There, the Heat lost to the Los Angeles Lakes in the best of seven-game series, 4-2.

In a somewhat old-fashioned manner, Spoelstra is an NBA coach who worked his way up to the top of the Heat’s organization during a 25-year span. He started as a video coordinator in 1995. Two years later he was an assistant coach and video coordinator. In 1999 he was promoted to advance scout and assistant coach. In 2001, he was again promoted. This time to assistant coach/director of scouting-a position he held until 2008 when legendary coach, Pat Riley, resigned to become the Heat’s President and Spoelstra was appointed head coach at age 37.

Spoelstra was raised in a basketball family. He was a point guard for his hometown University of Portland Pilots. His father, Jon Spoelstra, is a former NBA executive who’s worked for several NBA teams, including the Portland Trail Blazers, New Jersey Nets, Buffalo Braves and Denver Nuggets.  His grandfather was a sportswriter for the Detroit News.

Though he’s never identified juggling as a skill, I can only imagine what’s required trying to sooth egos of NBA superstars the likes of former and current players LeBron James, Dwyane Wade, Jimmy Butler, Ray Allen, etc. while managing coaching duties with the pressure to consistently produce winning teams for the organization and its fans.

Not easy, but impressively well done, Coach Spoelstra.

Coach: Seems you’re a fan of not only inserting G League players into your team but also coaches who’ve lived and worked in Sioux Falls for the Skyforce. Explain why this is important to you. What is the one business lesson about the NBA your Dad taught you that no longer is true? When is the last time you’ve made Lumpia-the traditional Filipino recipe? Do you ever play Frisbee on Miami beach? If you hadn’t chosen basketball as a career, what would you be doing today? What is the one thing about Coach Pat Riley no one else knows?

Game Over, for Now

This was truly one of my favorite articles to research and write.

I’m a sports fan. I’m a coach observer. I certainly did not know the depth of each coach’s professional experience or personal background until I began this piece.

I was merely a silent observer of their great work and achievements.

Now, I long to know more about the person who became the coach and leader I admire.

Next

Another plea to all coaches. Let’s connect!

I suspect I may have a part two to this post because at my desk I have a list of other coaches I’d like to know more about and speak to. These include: Fred Hoiberg, Bob McKillop, Rick Pitino, Chris Beard, John Cook, Ed Orgeron,  Doc Rivers, Todd Golden, Tony Bennett, Matt Campbell, Kyle Kempt, and Tony Dungy.

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Who would you like to interview & what would you ask them? Comment below.

©February 2021. Linda Leier Thomason All Rights Reserved.

This means seek permission before using copy or images from this site. Images are available for purchase.

Linda Leier Thomason writes freelance business and travel stories along with feature articles. Her work experience includes a Fortune 500 corporation, federal government, entrepreneurship and small business. Read more about her background and qualifications by clicking on the “Meet Linda” tab above.

Mary Kay Superstar-Rhonda’s Journey to the Top

How did a self-proclaimed shy girl from rural North Dakota come to lead a team of nearly 300 consultants, earn $500,000 in sales and get herself featured in New York’s Time Square?

She became a Mary Kay Consultant in 1996 and has never looked back.

Meet Rhonda

Rhonda’s entrepreneurial parents owned Schmitt Locker in Napoleon, North Dakota. https://www.facebook.com/Schmitt-Locker-1721202918133954/  There, she worked side-by-side with them after school and in the summer, observing their work ethic and customer service skills, which she now mirrors in her professional life.

She and her husband Joe of 31 years raised three adult children who’ve richly blessed them with three young grandchildren. “The most important thing to me is spending quality time with my family. I want to share as many experiences and fun memories with them as possible.”

Rhonda attended beauty school, worked for the Bank of ND, was a stay-at-home Mom and now has been self-employed with Mary Kay for 23 years. “I’ve always loved helping women look and feel better.”

Faith, Family & Career

Rhonda started selling Mary Kay because she always enjoyed skin care and makeup. Initially her earnings were tagged for fun, little family extras like taking her children to Chuck E. Cheese. “I took it one day at a time, day in and day out and as my customer base grew, I looked back and realized I’d created a mountain.”

She’d found something she loved doing. “It has never felt like work.”

Rhonda’s been an Independent Senior Sales Director for 20 years.

Business Model

Mary Kay’s business model and principles align with Rhonda’s.

  • Faith First
  • Family Second
  • Career Third

According to Rhonda, Mary Kay is a company with a heart, always encouraging consultants to treat every person as if they have a sign around their neck saying “make me feel important” and treating others the way we would want to be treated.

The true heart of Mary Kay is Enriching Women’s Lives.

At Mary Kay, success is defined as “simply ordinary women with extraordinary determination.” She boasts the “organization attracts the kindest women with huge hearts. If you live your life in this order: faith, family and career, you can’t help but be successful.”

Achieving Success

Rhonda’s been splendidly rewarded for her Mary Kay success. She’s

  • Earned the use of 14 career cars, including 9 Cadillacs
  • Achieved a half million in sales and was featured in New York’s Time Square
  • Named a Director-Top 2% in the company
  • Received diamond rings and diamond bar pins
  • And, earned the Director Miss Go-Give Award, voted on by one’s peers for giving enthusiastically, willingly and beyond what is expected of them

She’s striving to become a National Sales Director. “To achieve that I need to help more women have the life they want and deserve, using Mary Kay as their vehicle.”

Building a Successful Sales Team

Regardless of one’s chosen career, Rhonda strongly believes a commitment to never quit-determination-is essential.

As a leader she makes it her mission to figure out what matters to her consultants. “What is their ‘WHY’? She pours her belief in her team members and leads by example.

She’s had many consultants who’ve stayed on her team throughout her 20 years because they love the brand and the company. “It truly is a sisterhood.”

Her consultants must

  • Have a genuine love for helping others
  • Love skin care and beauty
  • Know they deserve more and be willing to work for it

She seeks 5 key work habits in her Consultant team members

          1. Determination

          2. Self-motivation

          3. Strong, independent work ethic

          4. Self-discipline

          5. Never give up attitude

Rhonda’s disappointed when consultants quit but understands that’s part of the process.

Those that quit often don’t believe in themselves or have had someone crush their dreams by telling them they can’t do it or they know someone who’s tried and failed.

“Our business is simple, but not always easy. Sometimes it’s easier or more comfortable to quit after a few disappointments.”

When it comes to fear of selling, she wants everyone to know that we all sell every day. “When we find a good movie or restaurant, we “sell” it to others. We “sell” our children on why having lunch now and snack later, is best.”

Selling is simply finding a need and filling it. There is no reason to fear it.

Measuring Success

Rhonda knows there is nothing more rewarding than setting a goal, working toward it each day, realizing the fruits of one’s labor and feeling a sense of accomplishment.

She believes all women have within them the power to control their life and future.

“I measure success when a woman in my organization realizes how great she truly is and uses my belief in her, and her God given talent, to achieve her personal and financial goals until she has belief in herself.”

Rhonda & some ND team members at Dallas, TX annual convention

Overcoming Barriers to Success

No one rises to the top of any organization without establishing good work habits and overcoming some barriers along the way.

Rhonda’s journey to the top is no different.

“Because Mary Kay has no time commitments or sales quotas, it’s very easy to put Mary Kay on the back burner and say yes to everything else.”

To reach the top Rhonda had to set a schedule for herself and commit to working in and building her business. She never felt like she had to make sacrifices to be successful. “I haven’t attended every game or school activity for my children, but I never missed any of the big ones.”

She accepts that life isn’t always going to be balanced. Instead, she believes it’s all about harmony. Sometimes you work 12-to-15-hour days, many days in a row. Sometimes you have days of relaxation.

Her motto is “Work Hard. Play Hard.”

She readily reveals the barriers she’s had to overcome to become successful.

1. Shyness. “I’m probably one of the least likely to succeed at owning a people business because, by nature, I’m shy.” Now she understands that shyness is sometimes a selfish trait-focusing on oneself. “Turning my focus on others makes everything work better.”

2. Limited Belief in Self. My National Sales Director always believed in me. I used that belief until I had it in myself.

3. Limited Faith. “If I couldn’t see how the goal could happen, I didn’t believe it could happen.” Today she keeps her mind in the right place by constantly reading and listening to motivational and self-improvement books, podcasts, etc.

4. Comparing Myself to Others. “I realize that when we do that, we always compare our worst traits to someone’s best traits. God made each of us perfectly, and he doesn’t make mistakes.”

5. Wanting to stay “comfortable.” Every success takes stepping out of one’s comfort zone. Rhonda has kept a magnet on her kitchen refrigerator since her early Mary Kay days. It reads, “Do one thing every day that makes you uncomfortable.”

About Beauty

Rhonda shares 4 insights about beauty.

1. Beauty comes from within. Skin care and makeup can enhance beauty. When we look good on the outside, we generally feel good on the inside.

2. Self-love, care and pampering are important. No one can be good to others if they are not good to themselves too.

3. Skin care is the #1 secret to a great, finished makeup look. If one doesn’t like how her skin looks and feels without makeup, she won’t like it with makeup. However, if you like how your skin looks and feels without makeup, you will love it with makeup.

4. Good skin care regimens, used consistently, help slow down the aging clock.

You & Mary Kay

If you’re inspired by Rhonda’s Mary Kay journey and would like to explore becoming a Consultant, reach out to her

Text or Call: 701.226.4545

Email: rkambeitz@bis.midoc.net

Website: www.marykay.com/rkambeitz

“It’s the best decision I have ever made. Endless possibilities and earning potential.”

And, as founder, Mary Kay Ash always said, “If just one more woman realized how great she truly is, it’s going to be a great day.”

Click here for other great Mary Kay Ash quotes https://succeedfeed.com/mary-kay-ash-quotes/

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© August 2020. Linda Leier Thomason All Rights Reserved.

This means seek permission before using copy or images from this site. Images are available for purchase.

Linda Leier Thomason writes freelance business and travel stories along with feature articles. Her work experience includes a Fortune 500 corporation, federal government, entrepreneurship and small business. Read more about her background and qualifications by clicking on the “Meet Linda” tab above.

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Perseverance: Icing on Cake for Pastry Chef

Meet Bruce Dodds

Bruce early in his cake manufacturing career
Early Career

Bruce admits he was a poor student at North Dakota’s Fargo North High School. Book learning was not his thing. The social part was. Hands-on learning trumped books, always.

Yet, he found unconditional love and support from his parents who weren’t deterred by his poor attitude and poor grades.

They understood with time and finding his passion, Bruce would thrive. And, how right they were.

At age 50, Bruce retired as Vice President of Research and Development in a business he helped build. Then sold.

Here’s Bruce’s Story.

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Rich Texas Life

Bruce is completely content with his life’s path. “I’ve been blessed beyond my wildest dreams. I couldn’t possibly wish for anything else.”

He and his wife of 39 years, Teresa (Wickenheiser), a registered nurse, are both retired and living in  Texas. They’re the proud parents of two adult children and five grandchildren.

Most days Bruce awakens early and takes his two Labradors out to train for field trials. “It’s stress-free fun that gives me a reason to get out of the bed in the morning.  My dogs just love it.”

Hunting in North Dakota

Afternoons are spent in his pottery studio “throwing clay on the wheel or hand building pieces.” He doesn’t sell any of his many works. “One day my kids will have to figure out how to get rid of it all.”

He does get the parallel between cake baking and clay. Cake baking and pottery design both require immense amounts of creativity. Each begins with raw ingredients eventually shaped into a finished product-a cake and a beautiful functional art piece.

When not creating, he’s planning repeat trips to remote parts of the world, like Africa, to see wildlife and scenery not found in the USA. Or, he’s hunting in his home state of North Dakota and polishing up his photography skills.

Path to Texas Via New York

Education

Bruce’s NDSU West Dining Center boss is to thank for his career path. As a high school student, he worked there after school and during the summer. Early in his senior year, work peers asked about post-graduation plans. “I shrugged my shoulders and said I didn’t have a clue.” The thought of that question made him sick. “I knew I didn’t want to go to college.”

His boss suggested culinary school because he seemed to enjoy his job there so much.

Bruce sought direction from his high school guidance counselor who steered him to The Culinary Institute of America (CIA) in Hyde Park, New York. https://www.ciachef.edu/

“One look at the brochure and immediately I knew I wanted to go there, without even stepping foot in the school.” He applied and was accepted.

He started in January 1978 after quitting his NDSU job and working in a restaurant for a few months (a pre-requisite for admission).

Despite feeling lost and homesick, Bruce “loved school.” He even landed on the Dean’s List-a cause for family celebration on a school break.

He graduated in August 1979 with an Associate’s Degree taking classes ranging from Beginning Bake Shop (3 weeks) to Classical Pastry and Showpieces (3 weeks) to meat cutting to table service.

Lesson #1

It doesn’t take a four-year college degree to be successful. “If one finds what they love to do and are willing to work hard, anything is possible.”

Jobs to Lay-Off to Career

Bruce held many jobs before landing a career in the food industry.

  • Baker for 4 months at a Monticello, NY hotel
  • Pastry Chef at a hotel in St. Thomas, U.S. Virgin Islands for a year
  • Pastry Chef at a country club in The Woodlands, Texas for a year
  • Pastry Chef at the University Club in Houston, Texas for six years

Like many, he contemplated a career switch, going so far as applying to become a Houston police officer. He decided to remain in the food industry after just one interview with the department.

He found himself with “walking papers” when the oil economy and real estate market tanked in Houston. “A pastry chef is a luxury for most clubs. There are outside sources for cakes and pastry without having to pay a salary.”

On his last day of work at the Club, he grabbed the classified ads on his way out and saw an ad for a pastry chef at a dessert and coffee bar.

Dessert Manufacturing

Product Line

Bruce went to work for the owners of the dessert and coffee bar and a year later owned a small percentage of the business. It had 4-hourly employees and a 600 square foot bakery.

As the business grew, the bakery moved into a 7000 square foot building and within another year it moved into a 30,000 square foot facility. One year later, they doubled their square footage to 60,000 square feet.

Eventually, they built their own 160,000 square foot place.

When the business was sold in 2006, it had 350 hourly employees.

Bruce was the Owner, Pastry Chef + Vice President of Research and Development for 21 years.

He learned large volume production on the job and initially leaned heavily on his food scientist ingredient suppliers. “It was very stressful for me as the entire business relied and counted on my being able to formulate recipes that:

  • Mixed and baked well in large volume production
  • Tasted good
  • Could be produced efficiently and cost effectively.”

250,000 Cakes

Overnight the company grew from 5-6 hourly employees to 75 employees to fulfill their first large volume club store company order: 250,000 9-inch, 3-layer black forest cakes.

“We were so naïve. We really didn’t know what we could or couldn’t do in production. We may not have had a darn clue but we needed the business and figured it out.” Most of the time, things worked out fine. “It was stressful at the time but quite humorous today.”

Lesson #2

A strong work ethic is huge in achieving success.

“Don’t be afraid to work hard. In fact, if you don’t, you likely won’t succeed.”

Lesson #3

“If you fail at something, pick yourself up, shake off the dust, learn from the mistake and keep pounding away. Sooner or later, it’ll all work out. You’ll be richer for it.”

Family Matters

The food industry is physically demanding and can be all consuming, thus taxing on the home life. “We eat and sleep the business. A supportive family sure does help.”

Teresa, his wife, “held down the fort at home” and was supportive of Bruce’s work. “She was, and is, my rock. Without her it would all have been for nothing.”

Lesson #4

Those who succeed in this industry, like most, “work hard and grind it out, daily.”

Work Life Balance

Bruce thinks a work life balance is important but easily admits “I found it to be pretty difficult.” Work consumed him both at the office and at home. Test kitchen and production deadlines were always looming and the phone rang constantly, even during the middle of the night.

“I’d say, if one is able to close the office door and go home to enjoy his or her family without thinking of the work sitting on the desk, you are better for it.”

Accolades + Awards

Bruce’s proudest achievement to date is his family.

Forced to cite professional awards, he lists being able to retire at age 50 as his greatest professional achievement. “The sale of our company was the ‘award’ my partners and I strove for and fought for all those years.”

Along the way, he

  • Survived in a household with two older academic and athletic brothers. One a dentist. The other an ear, nose and throat (ENT) doctor.
  • Won a Bailey’s Irish Crème food competition in Houston
  • Appeared on the cover American Airlines’ American Way magazine behind a 5-tiered wedding cake prepared for his final project at CIA.

3 Principles + Values

What always guided Bruce toward these achievements were the three principles and values learned at a young age.

Lesson #5

Timeliness is important in business and everyday life. Be on time for meetings and appointments. “Being late is rude and shows you think your time is more valuable than the people you are to meet.”

Lesson #6

Preparedness. Always show up well prepared and knowledgeable. “Nothing bothered me more than having folks show up ill prepared and clearly not ready for the meeting.” This is inconsiderate and shows laziness.

Lesson #7

Exceed Expectations. Learn all you can about your customer’s business, including their customer base. Knowing this makes it possible to meet or exceed expectations. Bruce made many trips to see grocery store bakery buyers from all over the country. “If I was asked to bring a certain product, I did. But I also brought variations of it as well.” Many times, customers don’t quite know what they want. Offering options shows you did your homework and went the extra mile. “This was always appreciated.”

Future

“I can’t think of a thing I’d like to accomplish yet in my life. I am content and happy.”

Finding what he was meant to do and fulling that calling were hallmarks of Bruce’s success and path in life.

Not surprising, his go-to song today is Lauren Daigle’s, “You Say.”

Listen

“When we think we are worthless and don’t recognize our strengths. God sees them.”

And many thank God for helping Bruce discover + understand his greater purpose.

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©Copyright. May 2019. Linda Leier Thomason
All Rights Reserved. This means seek permission prior to using any images or copy on this site. All are copyright protected and images are available for sale.

Linda Leier Thomason writes freelance business and travel stories, along with feature articles. Her work experiences include a Fortune 500 corporation, federal government, entrepreneurship and small business.
Read more about her background and qualifications by clicking on the “Meet Linda” tab above.

Contact her using the form above.

Life of Maine’s Executive Chef Matthew Ginn

Popular Portland, Maine Chef

Recognize this chef?  You should.

He’s Executive Chef Matthew Ginn of Portland, Maine.

He leads the kitchens at both EVO Kitchen + Bar and the Chebeague Island Inn (Open May-October).

Matthew competed on several 2018 Food Network “Chopped” episodes, leaving with a $10,000 prize and a 3rd place finale finish.

In 2015 he was Maine’s Lobster Chef of the Year.

Balance is Key

Matthew’s a married father of two young children. He works 50-70 hours a week. Time management is his greatest obstacle. Unmarried and childless, work was his life. Today, like many, he struggles with work and life balance. “Sometimes I feel like I can’t give either my job or my kids enough; therefore, I am not being as good of a chef or as good of a dad as I could be.” However, Chef Matthew keeps the challenge in perspective:  “A great dish is all about balance, and life is too.”

Tough Love Leads to Kitchen

Matthew abruptly quit college in 2005, coming home to parents who insisted rent start the next day. His prior work experiences all included food: strawberry picking, prep cooking and dishwashing at small restaurants and working in produce and meat rooms in neighborhood groceries. Naturally, he found a restaurant gig.

His calling was gradual. Initially, he was drawn to the energy and speed of a kitchen. It mirrored his past sports competitions, filled with adrenaline and excitement. He began enjoying going to work, “which I think is very rare.”

Four years later Matthew knew he was never leaving a kitchen. The precision, technique and refined plating of fine dining had him all in. “I couldn’t get enough”. Combining an artistic and creative outlet with the speed and physicality of sports hooked him.

New Chefs Listen Up

Matthew knows a ton about what it takes to become a successful chef. “Young chefs are always surprised by how hard it actually is.” Many think in a year or two they’ll be a sous chef.  “That is totally the wrong attitude. You have to put in the work and be ready to make sacrifices.”

  • Say goodbye to weekends, as you know them.
  • Your weekend will be Monday and Tuesday, if you get two days off in a row.
  •  Say goodbye to holidays. Matthew’s worked 6 Thanksgivings in a row and hasn’t had New Year’s Eve off in over a decade.
  • Find a new Valentine’s Day for you and your loved one.

New chefs are often surprised by the wage differences between the front to back of house staffs. “You have to know what you’re signing up for. You don’t line cook for the money. If you are in the restaurant business for the money, you should be a server.”

To be a good cook you need to be

  1. Patient
  2. Hardworking
  3. Humble, and understand
  4. A great dining experience includes good food, warm hospitality and great company. And above all else,

“Know that it’s not what is on the plate that matters, it’s what’s in the chairs.”

5. Find inspiration. Cooking inspiration comes and goes. Matthew looks at old cookbooks, his old recipe journals and even to fellow cooks. He thrives in collaborative kitchens where everyone is encouraged to participate in menu development. “Cooking inspiration is like the tide. Sometimes it’s in and sometimes it’s out. And, there’s not much rhyme or reason for it.”

Adventurous Eaters Wanted

Matthew doesn’t have a favorite food or dish. Instead, he likes what’s in season and when a product is at its best. Like asparagus in the summer. And, he loves the challenge of cooking food people think they don’t like.

Chickpea Fries

The most popular menu items at EVO are tuna and chickpea fries. They’re dishes influenced by the eastern Mediterranean and made with local Maine products in a modern, progressive way. They’re approachable.

“Fries make people more comfortable, even though they are not French Fries at all. They’re actually a technique called chickpea panisse. However, when panisse was on the menu, no one ordered it.” With a name change, it’s now one of the most popular items ordered at EVO.

Making Good Food is Objective. Taste is Subjective.

You don’t have to be a “foodie” to enjoy Matthew’s cooking. In fact, it’s a term and attitude he dislikes. With the growth and popularity of the restaurant and food scene in the past two decades, people’s interest in food and cooking has grown, and will continue to grow.

Matthew acknowledges that somewhere along the way non-hospitality professionals needed to express their knowledge and understanding of the cooking and restaurant world by dubbing themselves, “foodies.” Here is what he sees with everyone now being a “foodie.”

“Making good food is objective. Use the best ingredients and cook the product with proper technique. Taste is subjective.” Some might like bitter things more while others prefer sweets.

“But because you don’t like bitter doesn’t mean the properly cooked broccoli rabe is bad or the grapefruit sorbet isn’t good, because you don’t like bitter. Someone might not be familiar with every ingredient or technique used.

You have to be adventurous. And, I’ve met plenty of “foodies” who are not adventurous.”

Favorites

Matthew wants to cook whatever is your favorite thing to eat. His competitive spirit makes him attempt to make it the best you’ve ever had. In addition, he wants to please you and cook what you want.

I’m in the hospitality business. Making sure guests are happy and leaving ever happier is the name of the game.

As famed chef, Thomas Keller says, “When you acknowledge, as you must, that there is no such thing as perfect food, only the idea of it, then the real purpose of striving toward perfection becomes clear: to make people happy, that is what cooking is all about.”

Last Meal
His wife is the person he’d choose to cook for if given only one more meal to prepare. “She and I have shared many wonderful meals together over the years and I think it has always been something very special to our relationship. There is no one I like cooking for more.”

Legacy
“If I’m remembered for anything, I want to be remembered for being a good dad. A great chef would be a close second.” Matthew’s wishes are likely to come true.

Recently, his 3-year-old son told him, “thanks Dad, you’re a great chef.” Matthew’s heart rightfully melted as he watched his son enjoy his cooking.

Now that’s what cooking and being a chef is all about.

SHARE this post with anyone traveling to the coast of Maine, anyone working or aspiring to work in the hospitality industry, and all who need work/life balance perspective.

Written while roasting Brussels sprouts and simmering a pot of cauliflower soup in my kitchen. Recipes found under “Recipe” tab (side dishes + soups) on this website.

©Copyright. December 2018. Linda Leier Thomason
All Rights Reserved. This means seek permission prior to using any images on this site. All are copyright protected and available for sale.
Linda Leier Thomason writes freelance business and travel stories, along with feature articles. Her work experiences include a Fortune 500 corporation, federal government, entrepreneurship and small business.
She specializes in undercover studies of communities wishing to attract visitors for economic impact. Read more about her background and qualifications by clicking on the “Meet Linda” tab above.
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One to Watch: Newly Elected 22-Year-Old Harry Griffin

Youngest City Council Member Ever Elected in Charleston, South Carolina

Harry Griffin is living proof that dreams do come true, even if in a down-scaled sort of way.

Full disclosure. Harry was a classmate and friend of our son, Alex. He played tag football in our Charleston, South Carolina yard and basketball on our driveway. Harry ate at our table and celebrated birthdays on our screened porch. He was part of a group of West Ashley young men. Yet, he was different. He stood out as a leader and made no apologies for it, even as a child.

As one who’s career included two stints on Capitol Hill, I kept an eye on him. I especially took interest when, as a 3rd grade student, he announced on a local TV station that he’d one day run for President of the USA. I knew he could, and should. He had leadership talent. Family, teachers and friends all noticed and fostered it.

At age 22, Harry Griffin is the youngest Charleston City Council member in modern history. He was elected in a District 10 run-off in November 2017. He smiles every day for the honor to serve his community. Harry knows he’s lucky and he gives all glory to God and thanks to his family, who, according to his mom, Susie Podiak, will always be in the front row cheering him on.

Maritime Industry

The second oldest of four boys, this 2016 Citadel graduate is a Project Manager at Neal Brothers Charleston, Inc.-a 100-year-old international export packing company led by his father, Darryl Griffin, Sr. A man Harry calls “a very strong leader who’s always been my hero and mentor.”
Harry grew up exposed to the business and enjoyment of one of Charleston’s most important industries-the Maritime industry. He’s foresees himself as an experienced leader one day at Neal Brothers. And, he projects a political career, fighting for “civil liberties of all Charlestonians.”

Getting Elected

Although Harry’s election at age 22 is novel in the City of Charleston, he doesn’t think youth is as important as it once was. He does acknowledge, however, that his age did help him stand out and gain additional coverage. He claims his positivity and work ethic were equally important to the historic victory. Familiarity and ease of using social media to communicate his platforms and message to a broad range of voters in rapid time were also key victory indicators.

Harry never doubted he could win. He was ready to make a positive, direct impact on the lives of his friends, family and neighbors. He sought out campaign advice from two-term council member, Marvin Wagner. Wagner was also the first to congratulate Harry on his win and told him to get ready to work. “The easy part was over.”

Getting to Work

Harry hit the ground running. His District notoriously floods, so he’s working with companies and various government entities toward flood mitigation and infrastructure improvements. He keeps his constituents updated with regular social media posts. He spends weekends meeting with residents and doing civic projects. Harry is an active member of the St. Andrew’s Rotary group and the South Carolina Maritime Association.

He’s learning while he’s going. He dissects bimonthly agendas to gain an understanding of key issues before casting a vote. He’s eager to learn more about public transit. “It’s so important to Charleston’s future and we haven’t used it to the full potential.”

Harry is working hard to stay true to the Citadel motto: Honor, Duty and Respect. His actions and decisions are about his constituents and putting their needs first.

National Politics

Senator Tim Scott (R-SC) is Harry’s national political role model. “Senator Scott is a strong leader who is truly admirable. He not only fights for Republican values but also South Carolinian rights and values.”

He opines that politics on a national level has great intentions but subpar results. Given an opportunity to appoint a President and Vice-President, he’d appoint the current office holders. “We needed something different because the same old political practices were not working.”

Not surprisingly given his upbringing and career interest, on a national level, Harry cares most about the nation’s infrastructure and Commerce regulations.

Harry Griffin Gets Personal

Harry looks forward to one day being a husband and father. For now, he’s content to spend time with his four-year-old brother, Timber, and to watch his brother, Buster, march in step at Citadel parades.

He writes his own music and sings Karaoke.

Harry dreams of a trip to Hawaii where he can turn off his phone and lay on the beach for a week.

He seeks out and admires those with humility, perseverance and generosity.

You’ve done well, Harry Griffin.
The future is bright. You’re one to watch. I’m watching.

 

 

Linda Leier Thomason is a former CEO who writes freelance business and travel stories, along with feature articles. Her work experiences include a Fortune 500 corporation, federal government, entrepreneurship and small business. Find out more about Linda by clicking the “Meet Linda” tab above. Interested in working together? Complete this form below.

© Copyright. March 2018. Linda Leier Thomason
All rights reserved.

Dr. Havidich on the Life & Practice of Successful Medicine

Introducing Dr. Havidich

Jeana, as she likes to be called, is one of the most well-rounded professionals one will ever meet. She’s a brilliant,  20-year practicing anesthesiologist and researcher. An outstanding chef and world traveler. She’s a community servant. A history buff who explores archeological sites. Secretly, she dances waltzes to big band music. She lives her life to be remembered as one who positively impacted others. She has. She continues to. Here’s how.

Principled Life

Jeana values friendship and time with those she cares about most. She gets boundless joy spending time with family and friends, particularly when they’re having a great dinner filled with laughter and cheer.
She understands her many achievements came with the help of her husband of twenty years, Dr. Mark Herrin, and her family and friends. “Although my life has been a fantastic journey, it’s been challenging at times.” Their love and support have kept Jeana grounded during the most difficult times. So have the principles guiding her life.

Honesty and Integrity: These are the traits she values the most. No matter what mistakes one makes in life, individuals who strive to incorporate honesty and integrity are respected by members of their community. Always trying to do the ‘right thing’ by others allows one to sleep soundly at night.

Service to Others: This has provided Jeana the greatest sense of satisfaction. Being able to help children and adults during a very difficult and stressful time in their lives is very challenging, but extremely rewarding.

Personal & Professional Growth: Growth is the key to happiness. Jeana continuously strives to improve herself to help others. She believes complacency is detrimental, on every level.

Choosing Medicine

Jeana feels fortunate to have found a profession that aligns with her values-something she considers key to a successful and fulfilling life. Medicine allows her to incorporate her principles of service, independence, and continuous professional and personal growth into her daily life.

“My choice to become an anesthesiologist was based on my desire to provide life-saving care to patients in critical situations. I thought I’d pursue a career as a Critical Care specialist in Anesthesia but soon realized my passion was providing perioperative care for children. I have not regretted my choice.

After 20 years of practice, “I still enjoy coming to work and providing this care.” She enjoys the daily interaction and learning from her patients, colleagues and students.

In fact, her most memorable moments as an anesthesiologist come from being outsmarted by children. For example, the six-year-old who locked himself into a bathroom so he didn’t have to have surgery. Or, the three-year-old who showed up for surgery and promptly went behind the nurses’ station and ate a nurse’s lunch, prompting an immediate cancellation of his procedure.

She’s humbled by the many patients who’ve survived against all odds-patients with tremendous resilience.

Dr. Havidich at Dartmouth

Jeana is a board certified Pediatric Anesthesiologist at Dartmouth-Hitchcock Medical Center in Lebanon, New Hampshire. She was awarded a scholarship from The Dartmouth Institute for Health Policy and Clinical Practice (TDI). She spends 75% of her time as a clinician, 20% researching and 5% lecturing/teaching.

Her current research focuses include health services research, quality and safety initiatives and the science of health care delivery.

Her latest research publication illustrated that patients born prematurely have a higher incidence of perioperative complications that last until adulthood. This research will enable anesthesiologists to prepare for the possibility of perioperative complications. “By understanding when and why complications occur, anesthesiologists can develop plans to minimize risk to patients.”

Jeana’s excited about an upcoming research project that looks at cancer development in patients exposed to opioids. Currently she is seeking government funding for this research.

Since the first rule of medicine is DO NO HARM, she is continually identifying those areas and processes to improve anesthesiology practices. “There is nothing more devastating than to watch a patient suffer or have an adverse event.” Her goal is to prevent that from ever happening.

7 Tips for Successful Career in Medicine

Educating and guiding young women into medicine is a passion for Jeana. While not claiming “to have all the answers,” she hopes younger professional women can learn from her experiences.

She believes the most important character traits leading to professional success are strong leadership and communication. “Fortunately, life-threatening situations are rare. However, those who handle these situations well by remaining calm and focused are most respected.

Persistence is also key to success. “As one moves up the ladder, competition is tougher. It’s not going to be easy. There are failures and disappointments along the way. Persistence pays off.”

Other tips for a successful career in medicine include:

1. Excel as a Clinician. Physicians respect other physicians who are hard-working, knowledgeable and provide high quality, safe, and compassionate medical care to their patients. This is medicine’s primary mission – “and you must do it to the best of your abilities. If you are not perceived as a dedicated, successful clinician, you will not have respect from others.”

2. Pursue Your Passion. Engage in the area in medicine that energizes you. Your specialty will find you–not the other way around. The amount of time and energy required to be successful in this field outweighs any financial gain. Circumstances change–and so do lifestyles and financial compensation. Be dedicated and passionate about your work.

3. Cultivate Strong Communication Skills. When the American Board of Anesthesiology first published core competencies that focused on communication and professionalism, Jeana was somewhat perplexed. After thoughtful consideration, she realized that mastering these skills ensures success for both the physician and the profession. Doctors work in a highly complex, fragmented medical system and effective communication with patients and colleagues is necessary to provide high quality, safe medical care.

4. Become Resilient. Doctors also work in a high risk, high stakes profession. They work long hours in a stressful environment. Patient lives are on the line and unfortunately things don’t always work out. How one addresses adversity in their personal and professional lives impacts their ability to care for themselves and others. Flexibility and adaptability are essential components as well. She recommends developing and cultivating these skills early in one’s career.

5. Get a Sense of Humor. It will be needed. Although practicing medicine is one of the greatest professions in the world, it is also fraught with frustrations. Therefore, one must develop a strong sense of humor in order to go about their day. The great thing about working with kids is that they provide a unique perspective that enables laughter. Try to take it in stride. Remember what’s really important.

6. Embrace Failure. Learn from it and move on. One of the most difficult lessons Jeana has learned over the years is how to deal with failure. “We are not perfect, and we will make career mistakes along the way.” While dedication and persistence are important characteristics to achieve success, it is also important to recognize when they are detrimental to one’s career. The important thing is to learn from failure and move on. The past cannot be changed. One can only learn from it. “In many respects, my biggest failures have led to my greatest successes. Correcting real or perceived deficiencies through determination and persistence have enabled me to achieve my goals. I’d tell my younger self not to fear failure but instead learn from it and move on. Take chances.”

7. Appreciate Life. It’s Too Short of an Adventure. Medicine constantly reminds Jeana that life is both extremely fragile and resilient at the same time. She watches patients endure unspeakable hardships and yet emerge with new-found hope and strength. “This always amazes me.” It’s also reminds her that it’s important to cherish every minute and to strive to reach one’s full potential. “Life is a gift, but often it seems too short.”

Work/Life Balance

Jeana reports that recently there has been a lot of attention given to physician burnout. “Medical professionals simply cannot provide care for others if they are not well themselves.” Maintaining a work/life balance can be a struggle. But, it is necessary to achieve personal and professional goals.

Work/life balance ratio will change over time. Career opportunities, family obligations, economic circumstances and practice changes impact the right balance. “It’s important to recognize signs of burnout early and make changes before serious issues in relationships or one’s career occur.”

Separate but Together

Drs. Jeana and Mark have lived in different states for a number of years due to professional opportunities. To some, this distance can be distressing. To them, it’s strengthened their relationship. “We designate protected time each day and throughout the year for each other.” They focus on their relationship when together and on their work and outside interests when apart. They understand the temporary nature of this status and have consciously decided to “make it work” with the support of colleagues, family and friends.

Having the right perspective matters. They understand other couples are less fortunate than they are, particularly those military families with overseas deployments.

Giving Back

Jeana subscribes to the belief that community service and engagement are key factors for resiliency and achieving happiness. Therefore, one of Jeana’s greatest personal satisfactions comes from “giving back” to both her profession and her community.

To Her Profession
She is grateful for the physician scientists and educators that have moved her profession forward. Advances in patient safety, technology, and education have decreased perioperative mortality over the past several decades. In return, Jeana has volunteered time at the local, state, and national levels with the hope of contributing back to her profession. Participating in national organizations such as the Anesthesia Patient Safety Foundation (APSF), serving on State Appointed Task Forces, and lecturing at local schools and community centers have enriched her professional life.

To Her Community
The hard-working, blue-collar Croatian-American community in Jeana’s Pennsylvania hometown raised money for children of Croatian heritage to further their education. These scholarship funds greatly benefited Jeana in achieving her career goals. In return, she has been working with the Association of Croatian American Professionals to develop a birthright “Domovina” scholarship program and a national Medical Tourism program in Croatia. “I hope to repay the Croatian American community by contributing to the development of these programs.”

Tips from Dr. Jeana for Patients

Surgical Patients Should Ask Anesthesiologists These:

Anesthesiologists have developed protocols and screening tools to identify medically complex patients who may be at risk for perioperative complications. If identified as such a patient, Jeana advises you to ask your anesthesiologist:

1. Based on my surgical procedure and medical history, what are my major risk factors for perioperative complications and what we can we do to decrease that risk?

2. What resources are available should an unexpected emergency occur? For instance, is there a blood bank readily available in the event I would need blood? Are there appropriate emergency equipment and personnel able to provide care in the event of an emergency?

3. What should I expect after surgery? Are there other means of controlling pain in addition to narcotics?

3 Skills Every Great Doctor Must Have

“Over time, I have found patients gravitate to physicians based on whether or not they approve of their personality.” Some physicians are scientific and matter of fact. And, some patients prefer this style over what others may refer to as a more compassionate physician. Jeana thinks the important thing is to find the right fit for you as a patient. “Ask for an interview or schedule an appointment to see if the physician is a good fit for you.”
Other things to consider in choosing a physician:

Solid Communication Skills. This is important not only for the patient but also the medical team. In today’s world of advanced technology, doctors are using web-based programs to communicate with patients.

Great Technical Skills in the procedural area. Investigate their outcomes data, although it might be hard to find. “It’s easier to find out more about a car you’re purchasing than who will provide your medical care.” Get a second opinion and ask for patient references and interview them.

Consistent Follow-Up Skills. Find a physician who follows up with their patients both personally (communication skill) and with processes like lab tests, x-rays, etc.

What’s Next for Anesthesiologist Dr. Jeana?

She’d like to continue practicing pediatric anesthesia and pursuing academic interests like:
• Research on health services-analyzing outcomes and quality using large databases.
• Research on the science of health care delivery systems
• Monitoring the growth of the Medical Tourism industry

As a researcher and practitioner, she’d like to see the development of regeneration of tissue, especially neural tissue. For instance, enhancing the growth rate of functional neural cells, one could theoretically make a quadriplegic patient walk again. Regenerating hepatic cells could eliminate the need for liver transplants. Generating neurons that produce hormones could cure diseases like Parkinson’s.

As an academician, she’d like to see expansion of individualized/targeted medical therapies tailored to a patient’s genetic makeup. This allows physicians to find the right drug for each patient, based on their genetic makeup. (This already exists for certain types of cancer and genetic diseases.)

Jeana wants the medical profession to discuss the cost of getting a medical degree and offer solutions. “It’s expensive and not reimbursed.”  She’d like to see the practice of ‘simulation’ to advance patient safety.

On a personal level, she wants to explore more of the world as a traveler with husband, Mark.

Jeana is an endless crusader for her profession and her own personal and professional development. She is a blessing to her family and circle of friends. Knowing her makes each of them better.

Here’s wishing anesthesiologist, Dr. Jeana Havidich,  many more years of practicing medicine, researching and developing and training new practitioners.

Do you have a question you’d like to ask Dr. Jeana or a recommended travel location for her? Share below.

Linda Leier Thomason is a former CEO who writes freelance business and travel stories, along with feature articles. Her work experiences include a Fortune 500 corporation, federal government, entrepreneurship and small business. Find out more about Linda by clicking the “Meet Linda” tab above. Interested in working together? Complete this form below.

©Copyright. February 2018. Linda Leier Thomason
All Rights Reserved.

Want to Be Promoted? Get a Pioneering Mindset

Automotive Executive’s Pioneering Mindset

Want to understand automotive executive Ron Meier? Grab a copy of Willa Cather’s My Antonio-a 1918 published novel that’s stuck with him for decades. In the late 1800’s story, Jim and Antonio’s families settle on the Nebraska prairie. Though their lives take very different paths, they remain lifetime platonic friends. Throughout the book, Cather captures the great American spirit, portrays the vast landscape and reveals the mindset, determination and willpower of the pioneering people. “The characters and setting bring North Dakota childhood memories back to me and remind me of the many who’ve come in and out of my life over time,” reflects Ron.

Natural Pioneer

Ron’s attraction to pioneering stories comes naturally. In the fall of 1966, the Meier family of seven relocated from rural south central North Dakota to Ypsilanti, Michigan. Worn out by farming, Mr. Meier boarded a train for Michigan where he secured a Ford Motor Company job. After finding housing, he sent for his family who moved the day after Thanksgiving, pulling a small rental trailer behind their car.

Ron is adaptable to relocations. To date, he has lived in eight places, mostly for work advancements. Today he and Karen, his wife of 35 years, reside in southern California. They are the proud parents of five sons and a daughter. Their lives are blessed with two grandchildren and two more are expected in 2017. Theirs is a full and rich life created by the personality traits Cather used to describe pioneering Midwesterners: hardworking, faithful, persistent and determined.

Rising through the Ranks of the Automotive Industry

Ron worked his way up the automotive industry career ladder using these pioneering traits. In 1978, he started as an hourly employee in the Hydra-matic transmission factory (a division of General Motors). Today he is the Western Executive Regional Director for Chevrolet in Moorpark, California. He’s responsible for sales in 13 western states, including Alaska and Hawaii.

His path was anything but a paved highway. Along the way, he was an apprentice powerplant mechanic and a Journeyman (skilled tradesman) powerplant mechanic at Hydra-matic. He paid his own way through night school, earning a Bachelor of Business Administration (Accounting and Finance) degree in 1984. He then was a salaried cost accountant at Hydra-matic. His MBA in International Business followed in 1990.

General Motors World Headquarters then offered him a staff assistant role in the GM corporate accounting and finance department. In 1995, he became a GM administrator working in numerous staff functions as a people leader. Four years later (1999) he was relocated to the field staff as a financial administrator supporting the GM Sales, Service and Marketing staff.

Ron became a Buick and GMC Zone Manager (OH, MI, PA and KY) in 2007 and was promoted to Senior Zone Manager (IL, IN and WI) in 2013 before promotion to his current role of Western Executive Regional Director.

“I’ve stayed with GM because I’ve developed a passion for what I do. Additionally, I work around some of the best and brightest people in the industry. GM has evolved into a well-run, innovative and dynamic company in a dynamic industry.”

Recession & Celebrity at GMC

Ron’s most memorable career experience is the 2008-9 economic recession. “These were troubled times filled with high anxiety. No one knew how things would turn out. In times like these, it becomes abundantly clear how important faith, hard work, focus and the values instilled in childhood are in overcoming adversity.”

Because of what Ron does professionally, throughout his career, he has had the opportunity to meet many public figures like Peyton Manning, Shaquille O’Neal, Erin Andrews, Fred Couples, Dierks Bentley, Luke Bryan, and more. Meeting these individuals makes him realize that people generally have the same hopes, fears, concerns, etc. no matter how famous they are. “They just perform on a larger stage.”

Leadership

Ron’s first leadership role was drum major for his high school marching band. “Back in those days one was chosen based on musicianship, physical ability and leadership. I realized then that people do not necessarily follow you because of your title, but they will follow you if you lead them.”

Traits of a Good Leader

  1. A good leader sees diversity of his group as a strength and finds ways to extract the best thinking from its members. “Over the years, I’ve found when people understand how what they do fits into the overall success of the organization and they feel they’ve contributed to that success, I’m on my way to developing an engaged, high-performing team.”
  2. People relate to leaders who are comfortable in their own skin and show some humanity.
  3. A good leader is also a good teacher.
  4. A good leader is a powerful and prolific communicator who not only focuses his group on what needs to be done but also the “why” behind the “what.”
  5. A good leader defines what success looks like and effectively conveys how this success benefits the entire group.

Selecting Leaders

Ron looks for several characteristics in leaders. “You don’t need to be a leader of people to possess these characteristics. Each is important in business. You are more likely to succeed if you can build an organizational culture where these are valued.”

  1. Personal Capability
  2. Results Oriented
  3. Acceptance of Responsibility
  4. Accountability for Results
  5. Strong Interpersonal Skills
  6. Being a Change Agent through Innovation
  7. Strong Character and Integrity

Principles & Values

“The dumbest mistake I made in my early life was thinking that reaching out to others for help or guidance was a sign of weakness.” Through conversations with others and a lot of self-reflection, Ron’s realized reaching out to the right people at the right time can be a smart move. “It enables you to get a fresh perspective and resolve a lot of issues, perhaps more quickly.”

Live By

  1. Be Responsible– “Own It”- Doing so helps one acknowledge his mistakes, take corrective action and learn from mistakes rather than pointing fingers at others or circumstances.
  2. Be Self-Motivated-No need to wait for an invitation to do what needs to be done…do it!
  3. Put Others First-Be part of something bigger than yourself. While some self-indulgence can be healthy, the majority of time should be spent in service of others.

UpSide of Downs a 501(c) (3) Non-Profit Organization

Ron and Karen put these principles to use in 1996 shortly after their son Steven was born with Downs Syndrome. They created UpSide of Downs in response to a lack of helpful information for parents and caregivers of these children. “We wanted current and less depressing information.” Initially they assembled materials into a booklet but today have a website that has branched into an informational source for caregivers of special needs children, adults and captives of dementia disease.

https://losangeles.cbslocal.com/video/6192186-people-making-a-difference-mulberry-lane-farm/?fbclid=IwAR0B-ApKDzD7X9ZN7yzU8OrjZC9V4rm2WeYV8DqgDeCYOgtFgh3EDJlXVg4

Not on the Golf Course

One’s not likely to find Ron on the golf course. “If pressed into service because of work, I’ll go and have a good time. But, the amount of time needed to become decent makes me turn away from the game.” Instead Ron spends as much time as he can with his family, attends church regularly and works on projects around the house, whittling away his “to-do” list.

Ron’s greatest joy comes from the blessings of seeing what wonderful people his children have developed into and the fine people they’ve married. Seeing the legacy being passed on in the parenting of their children is an added bonus.

Happy and Proud Influencers

If asked, Ron’s three cited influencers would likely list the same source of personal joy. Each of them possesses pioneering traits similar to the characters in Cather’s My Antonio. His dad Steve had a strong work ethic, a deep Catholic faith, a sense of humor and was known for how well he treated people. His mom Margaret taught him the skills for living and values that kept him on the straight and narrow. And, his wife Karen, the mother of their six children (two with Down Syndrome), has been a gift to his life. She managed their family life while he completed two degrees, primarily through night school; navigated many corporate relocations and supported him through his own life’s journey.

Share this with others who will learn from Ron’s journey and approach to life, especially those seeking to be leaders with a pioneering mindset.

Linda Leier Thomason is a former CEO who writes freelance business and travel stories, along with feature articles. Her work experiences include a Fortune 500 corporation, federal government, entrepreneurship and small business. Find out more about Linda by clicking the “Meet Linda” tab above. Interested in working together? Complete this form below.

© Copyright. April 2017. Linda Leier Thomason

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